Scheduling for hospitals with ‘what-if’ analysis

Currently used by a medical group consisting of 30 odd physicians and support staff, serving four 500-bed hospitals and two nurseries.

Achieved 20% savings on OPEX costs.

scheduling-for-hospitals

SITUATION

A medical group of 30 odd physicians and support staff served four 500-bed hospitals and two nurseries were seeking a platform that would schedule the staff visits.

SCHEDULING CONSTRAINTS

The system had to account for:

  • A minimum number of physicians, healthcare & support staff at each facility.
  • Minimum and maximum hours of coverage per day.
  • A minimum number of weekends of coverage.
  • A maximum number of consecutive weekends of work.

CHALLENGES

Hospitals and nurseries were geographically separated and had different requirements.

HIGHLIGHTS

  • The software doesn’t need HIPAA compliance as it is part of administrative software. It relieves physicians’ onerous and thankless task of scheduling shifts and out-of-hour call.
  • Doesn’t cause any disturbance to current physician and support staff’s routines, and integrates well with existing IT infrastructure.
  • It can also work as a stand-alone system. Dynamically responds to changes and recommends alternate solutions in under 5 seconds.

 

BENEFITS

  • Handled last-minute time-offs or sudden changes to schedules.
  • Helped define ‘affinity’, so that groups of people with complementary skill sets could always be scheduled together.
  • Efficiently scheduled multiple people across geographically separated facilities while ensuring minimum/maximum staffing and the number of hours required.
  • Scheduling could be done at a very granular level. Addressed all requirements while saving 20% OPEX costs.